10 guides
ITI Capital Ltd, the FCA-authorised brokerage, entered special administration on 25 September 2026. Here's how to contact the special administrators, what happens to your client money and investments, and how FSCS protection works.
Premier Payment Solutions Ltd, trading as PPS Money and MTBS, entered liquidation on 10 September 2026. Here is who to contact, why the FSCS doesn't cover payment institutions like this one, and how to make a claim.
Prosper Capital LLP, the FCA-authorised firm behind appointed representative Crowd2Let Capital, has entered creditors' voluntary liquidation. FSCS is now taking claims from Crowd2Let investors - here's how to check if you're covered and claim for free.
"You didn't declare a medical condition" is one of the most common - and most challengeable - travel insurance rejections. The law grades honesty: careless mistakes get proportionate remedies, not automatic refusals. Here is how to test a rejection.
Insurers' first write-off offers are often below fair market value - and the Financial Ombudsman has pushed the industry hard on exactly this. This guide explains how valuations should be done, why first offers come in low, and how to build a counter-case.
When a financed car turns out faulty, your claim is against the finance company - not just the dealer. This guide covers the 30-day short-term right to reject, the six-month rule, repair rights, and how to escalate a refusal for free.
E-money providers sit under different rules from banks - buyer protection is a policy, not a right, and there is no FSCS cover. But UK-regulated providers do answer to the Financial Ombudsman. This guide maps which rules protect you and how to use them.
An order that never turns up is one of the most winnable card disputes - if you use the right route at the right time. This guide covers non-delivery chargebacks, Section 75, collapsed retailers, and how to challenge a bank that says no.
A subscription you cancelled - or never knowingly agreed to - keeps taking money. You do not have to win an argument with the merchant first: you can cancel a continuous payment authority directly with your bank, and charges taken after that must be refunded.
Had a card refund refused, or unsure whether chargeback or Section 75 applies? This guide explains the difference, the evidence that matters, and how to challenge a rejection.