4 guides
"You didn't declare a medical condition" is one of the most common - and most challengeable - travel insurance rejections. The law grades honesty: careless mistakes get proportionate remedies, not automatic refusals. Here is how to test a rejection.
Insurers' first write-off offers are often below fair market value - and the Financial Ombudsman has pushed the industry hard on exactly this. This guide explains how valuations should be done, why first offers come in low, and how to build a counter-case.
The FCA says customers of insurance broker Anthony Jones (UK) Limited should check their policies after the firm agreed to stop all regulated activity from 9 July 2026. Here's what to check and how to complain.
A rejection or low offer from an insurer usually rests on one specific reason. This guide shows how to identify that reason, answer it with evidence and escalate if needed.